How to run a team without chasing everyone
Four guides written from watching small businesses try and fail at this. They are long, they name the failures plainly, and they are useful whether or not you ever buy anything from us.
These four guides cover the management problems that software is usually bought to solve and rarely does: how work gets lost in a small team and what actually stops it, how to get daily updates without becoming a nag, how to write procedures your staff will use, and how to choose team software that is still being used in month three. Each links down to shorter articles and to the parts of the product that relate to it.
- Guides
- Four, long-form
- Reading time
- 10 - 15 minutes each
- Email required
- No
- Written for
- Owners of 5 - 50 person teams
- Reviewed
- Dated on each guide
The four guides
The failures are always the same
Across dealerships, workshops, kitchens and clinics, the way work gets lost in a small team barely varies. Something is agreed in conversation, it never becomes one person's job, nobody can query what is outstanding, and the owner finds out from a customer.
These guides are about that pattern rather than about software. Three of the four contain advice you can act on this week without spending anything, which is deliberate - if the free version of the advice fixes it, you should not be buying anything.
- Work agreed verbally and never written anywhere checkable
- Updating a list being a separate chore from doing the work
- Procedures that exist but are written in a way nobody reads
- Software chosen on a feature list rather than on who has to open it
On this page
Do I have to give you my email to read these?
No. There is no gate, no download form and no drip sequence. If a guide is useful you will remember where you read it, and that is a better outcome than an unsubscribed address.
Are these just adverts for your product?
They mention it, near the end, where it is genuinely relevant. The first half of each one is advice that works with a notebook and no software, because a guide that sells from paragraph two is worth nobody's time.