Feature

Your rules, answered exactly

"What is my approval limit for parts?" The answer comes from your own document, with the figure quoted as written and the source named. Ask something your procedures do not cover and it says so, rather than inventing a policy.

Your documents only Cited every time Refuses what is not written

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A staff question answered from a company procedure document, with the source cited

In short

Bosun answers staff questions using only the documents the business has uploaded - its approval limits, processes and standards. Every figure is quoted exactly as written, and every grounded answer names the document it came from so the reader can check it. When the procedures do not cover a question, it says so plainly, records the question for the owner, and does not fill the gap with general industry practice.

Source: Your uploaded documents only
Figures: Quoted exactly, never rounded
Citation: Required on every grounded answer
Not covered: Refused and recorded
Formats: Markdown and plain text

How it answers

The rules it answers under

Only from your documents

If a number is not in your procedures, it does not know it. General industry practice is never substituted.

Figures quoted exactly

No rounding, no converting, no paraphrasing a threshold. $1,001 is not "about a thousand".

Always cited

Every grounded answer ends by naming the document, so a staff member can check it against the page.

Refuses the rest

"Our procedures don't cover that, I've flagged it for the owner" is the correct answer, and a far better one than a plausible guess.

Records what it could not answer

Every refused question is collected and counted, so you see what your staff need written down.

Answers partly, honestly

Where your documents cover half a question, it answers that half and names what is missing.

Asked, and not covered

How many days holiday?: asked 3x
Policy on parking permits?: asked 2x
How long should recon take?: asked 2x
Who signs off overtime?: asked 1x
What is my approval limit?: answered

The unexpected benefit

The list of what nobody wrote down

Most businesses assume their procedures are roughly complete. Within a week of switching Bosun on, the Procedures screen shows a ranked list of the questions staff actually asked that no document answered - with how many times each was asked.

Owners consistently find this more useful than they expected. It turns "we should write things down properly one day" into a specific list, ordered by what is actually costing people time, and it comes from real questions rather than from guessing what a handbook ought to contain.

Every unanswered question, recorded verbatim
Counted rather than duplicated, so the common ones rise to the top
Marked resolved once you add the document that answers it
Usually three or four pages of writing closes most of the list

Works together with

More of the assistant

Reads the daily plan Someone types what they are doing today, the way they always have. It becomes separate tracked jobs with owners and deadlines - no forms, no commands to learn. Keeps the photo with the job A picture of the damage, the reading or the finished work is attached to the job that message created - not lost in a chat nobody can search. Listens to voice notes A technician holds the button and talks. It is transcribed, handled exactly like a typed message, and repeated back so a mis-hearing is obvious straight away. Creates the work that repeats Temperature logs, cleaning, safety checks, calibration, a weekly recall list. You describe the pattern once and the job appears on its own, chased like any other. Reads the end-of-day update "The rotors came in, the Ford is stuck waiting on parts." Matched against that person's open jobs by meaning - one closed, one blocked with the reason recorded. Chases what is late Escalating reminders to the person, never the group. After your chosen number of attempts it stops nagging and tells the owner instead.

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